One of the most delicate and quite hard, to repair parts of a laptop is the laptop screen. Laptop brands like HP come with reliable hardware, but damage sometimes happens. It’s a tech gadget, so that might be inevitable. Laptop screens however usually do not get broken, unlike phone screens, well, not unless you sit on them (by mistake). Their form of damage is different and sometimes repairable instead of complete replacements. These forms of damage could affect the brightness, causing blank screens, causing colored screens, affecting color grading, and even causing inaccessible laptops. On HP laptops, here are the common laptop screen display problems, their causes, and step by step guide on how to fix each of them. Walk with me.

1. Blank screen

If your HP laptop has a blank screen display problem, the screen goes blank and the laptop stops responding. Users can’t get into their system because of this problem, which is frustrating and causes problems.

Causes of Blank Screen Issues

When HP laptops have blank screens, they are generally caused by a few main things. Some of these are cables that are loose or broken, display adapters that don’t work, and system patches that aren’t finished or are corrupt. The screen can also go black because of problems with software or new installs. To effectively troubleshoot and fix, you need to understand these reasons.

How to Fix the Blank Screen Problem

1. Check and Fix Connection Issues:

  • Inspect the video cable for visible damage.
  • Disconnect and reconnect the video cable securely.
  • Test the cable with another monitor or replace it with a different one.
  • If using an external monitor, ensure it functions properly with another device.

2. Refresh the Screen:

  • Press CapsLock or NumLock to see if their indicator lights turn on.
  • If the lights turn on:
    • Press Ctrl + Alt + Delete to access the administrator menu.
    • Select your account and sign in, or choose “Restart” from the Power icon if needed.
  • If the lights do not turn on:
    • Hold down the power button for 10 seconds to force a shutdown.
    • Disconnect the power adapter for 30 seconds.
    • Reconnect the power adapter and restart the laptop.

3. Roll Back the Display Driver:

  • Restart the laptop in Safe Mode.
  • Open Device Manager by typing it into the search bar.
  • Expand the Display Adapters section.
  • Right-click the display adapter and select Properties.
  • Go to the Driver tab and click Roll Back Driver.
  • Restart the laptop to see if the issue is resolved.

4. Perform a System Restore:

  • After several forced shutdowns, the laptop should enter Automatic Repair mode.
  • Select Advanced Options, then Troubleshoot.
  • Go to Advanced Options again and choose System Restore.
  • Follow the prompts to restore the laptop to its previous working state.

5. Refresh the Display via Key Sequence (Post Sign-in):

  • Press the Windows key + Ctrl + Shift + B to refresh the display adapter.
  • Listen for a beep indicating the refresh process, and wait for the screen to restart.

6. Restart Windows Explorer:

  • Press Ctrl + Alt + Delete and open Task Manager.
  • Highlight Windows Explorer in the Processes tab.
  • Right-click and choose Restart.
  • If necessary, start a new task by selecting File > Run new task, and type “explorer.exe.”

7. Uninstall Recent Updates:

  • Start the laptop in Safe Mode.
  • Go to Settings > Update & Security > Windows Update.
  • Click View update history and select Uninstall Updates.
  • Choose the most recent update and prompt Uninstall.
  • Restart the laptop to see if the screen issue is fixed.

>>>> Laptop Screen Repair and Replacement in Canada and the US? Call TickTockTech in any of our 50 Locations<<<<


2. Blue Screen of Death

The Blue Screen of Death (BSOD) is a rather concerning error that occurs when the screen suddenly turns blue and displays an error message. This problem results in immediate data loss and suggests a serious issue at the system level, often resulting in a complete system shutdown. When this error occurs, the computer abruptly halts its operations to prevent any additional harm, thereby necessitating users to restart their system.

Causes of the Blue Screen of Death

Blue Screen of Death (BSOD) is usually caused by either software or hardware problems. When it comes to software, the main culprits are often faulty or corrupted drivers, especially following recent updates. Drivers are essential for the proper functioning of hardware, but when they malfunction, they can lead to system crashes. When it comes to hardware, problems with components such as graphics cards or memory can cause a BSOD. In addition, low-level errors may occur due to firmware or BIOS bugs, which can contribute to this issue. Other factors that can disrupt critical system functions include malware infections and low disk space.

7 Common HP laptop Screen Display Problems and How to Fix them

How to Fix the Blue Screen of Death

1. Shut Down the PC:

  • Press and hold the power button until the computer powers off completely.
  • It’s safe to force a shutdown since the system has already crashed.

2. Disconnect USB Devices:

  • Unplug all external devices except the mouse and keyboard.
  • This helps identify if any peripheral is causing the BSOD.

3. Reboot in Safe Mode with Networking:

  • Turn the PC back on and, at the Windows sign-in screen, press and hold Shift.
  • Click Restart from the Power icon.
  • On the Choose an Option screen, select Troubleshoot > Advanced Options > Startup Settings > Restart.
  • Press F5 to start in Safe Mode with Networking.

4. Uninstall Recent Software:

  • In Safe Mode, press the Windows key and type “add or remove programs.”
  • Uninstall any recently installed or suspicious programs.
  • Use a junkware removal tool to clean up unnecessary files and PUPs.

5. Roll Back or Disable Drivers:

  • Press the Windows key, type “Device Manager,” and hit Enter.
  • Right-click the problematic component, select Properties, and go to the Driver tab.
  • Click Roll Back Driver and follow the prompts.
  • Restart the computer to apply changes.

6. Scan for Malware:

  • Launch your malware removal tool and update it.
  • Run a full scan to detect and remove any malware on the device.

7. Run an SFC Scan:

  • Press the Windows key and type “cmd.”
  • Right-click Command Prompt and select “Run as Administrator.”
  • In Command Prompt, type sfc /scannow and hit Enter.
  • Wait for the scan to complete and follow any repair instructions.

8. Scan the Hard Drive:

  • Open Command Prompt as an administrator.
  • Type chkdsk and hit Enter to start the scan.
  • If errors are found, run chkdsk /r to repair them.
  • Regular hard drive scans are essential for older disks to prevent crashes.

3. Dead Pixel

Dealing with a dead pixel can be frustrating as it causes a small black dot to appear on the screen, indicating that the pixel is unlit. This issue can be quite bothersome on your HP laptop screen display, causing difficulty in concentrating on your work or media. Luckily, there are methods to potentially resolve a dead pixel without the need for professional assistance.

Causes of Dead Pixel

Dead pixels can sometimes occur due to manufacturing defects, causing the affected pixel to remain unlit as it doesn’t receive power. Dead pixels can also be caused by physical damage to the screen or long-term wear and tear. Sometimes, problems with the laptop’s internal circuitry or display driver can result in dead pixels.

How to Fix Dead Pixels

1. Use JScreenFix:

  • Open your web browser and go to the JScreenFix website.
  • Launch the web app by clicking the “Launch JScreenFix” button at the bottom of the page.
  • Drag the white noise window to the location of the dead pixel.
  • Let the app run for at least 30 minutes. If needed, repeat the process.

2. Use PixelHealer on Windows:

  • Download and install PixelHealer from the Aurelitec website.
  • Open PixelHealer and a colored box window will appear.
  • Move the colored box over the dead pixel’s location.
  • Run the app, which flashes multiple colors to stimulate the pixel.

3. Use Dead Pixels Test and Fix on Android:

  • Download and install Dead Pixels Test and Fix from the Google Play Store.
  • Open the app and navigate through its easy-to-use interface.
  • Allow the app to run for at least 10 minutes, though longer durations yield better results.
  • Ensure your device is connected to a power source to avoid battery drain.

4. Screen Glitching

Dealing with screen glitches can be extremely aggravating and can throw off your flow. It is possible to experience flickering, lines, or distorted images, which can negatively impact your productivity and potentially cause damage to your hardware.

Causes of Screen Glitching

Various factors can cause screen glitching. Defective hardware, such as a damaged screen or loose cables, is often to blame. Glitches can also occur due to software problems, such as outdated versions of Windows. Visual distortions can occur due to incorrect settings for display resolution or refresh rate. In addition, poor display drivers can disrupt the seamless rendering of images, leading to screen flickering or freezing.

7 Common HP laptop Screen Display Problems and How to Fix them

How to Fix Screen Glitching

1. Check Your Hardware

  • Connect your laptop to an external monitor to see if the glitching persists.
  • Test your laptop with a different graphics card.
  • Inspect and replace any faulty or loose cables.
  • Monitor your laptop’s temperature using software to ensure it’s not overheating.

2. Update Software

  • Identify any third-party apps that might be causing issues.
  • Visit the app’s official website and download the latest version.
  • Follow the installation instructions to update the app.

3. Adjust Refresh Rate

  • Right-click on your desktop and select “Screen Resolution.”
  • Click on “Advanced Settings” and go to the “Monitor” tab.
  • Check “Hide Modes that this Monitor cannot display” and select a suitable refresh rate.

4. Update Display Driver

  • Click the “Start” button, select “Settings,” then “Update & Security,” and choose “Recovery.”
  • Click “Restart Now” under “Advanced Startup,” select “Troubleshoot,” then “Advanced Options.”
  • Choose “Startup Settings” and click “Restart” to enter Safe Mode.
  • In Safe Mode, open “Device Manager” from the Start menu, expand “Display Adapters,” and uninstall the device.
  • Confirm the uninstallation, restart your laptop, and check for updates in “Settings > Update & Security > Windows Update.”

5. Screen Flicking

The screen flickering on an HP laptop refers to the display rapidly and repeatedly flashing or blinking. This issue can result in black screens or distorted images, greatly impacting productivity. This problem can lead to eye strain, headaches, and discomfort, making it difficult to concentrate on what’s on the screen. It is important to promptly address screen flickering to ensure both your well-being and productivity.

Causes of Screen Flickering

There are several potential causes for screen flickering on HP laptops. Many times, the issue can be traced back to graphics drivers that are either outdated or corrupted. Hardware problems, like a loose display cable or a faulty screen, can also be a factor. Additional factors include power settings and software glitches. Understanding the underlying cause is the initial step in finding a solution to the problem. 

7 Common HP laptop Screen Display Problems and How to Fix them

How to Fix Screen Flickering

Follow these practical steps to fix screen flickering on your HP laptop:

1. Adjust Power Settings Changing power settings can help reduce screen flickering. Follow these steps:

  • Open the Control Panel on your HP laptop.
  • Navigate to “Power Options” or “Power & Sleep” settings.
  • Select an alternative power plan, like “High Performance” or “Balanced.”
  • Save the changes and exit the Power Options menu.
  • Check if the flickering persists.

2. Troubleshoot the Display 

Running the display troubleshooter can identify and fix common display issues. Here’s how:

  • Open the Control Panel.
  • Search for “troubleshooting” and select “Troubleshoot display quality.”
  • Follow the on-screen instructions to run the troubleshooter.
  • The tool will attempt to resolve any detected problems.
  • Review the summary and check if the flickering is resolved.

3. Update Graphics Driver 

Keeping your graphics drivers updated ensures smooth performance. To update drivers:

  • Visit the HP Support Assistant or the official HP website.
  • Locate the “Drivers” or “Support” section.
  • Find the latest graphics driver for your laptop model.
  • Download and install the driver following the provided instructions.
  • Restart your laptop to apply changes.

6. HP Laptop Green Screen Display

Encountering the Green Screen of Death (GSOD) on an HP laptop can be quite a puzzling screen display problem. When your laptop screen turns green, it can be quite alarming, especially if it’s accompanied by an error message. 

This issue typically indicates a problem with the graphics and can greatly hinder your laptop’s usability. There may be instances where the screen becomes unresponsive or displays distorted images, which can make it challenging to complete tasks. 

While not as concerning as the Blue Screen of Death, the GSOD still warrants prompt attention to avoid any potential complications.

Causes Laptop to Green Screen

The green screen on your HP laptop is generally caused by problems with the graphics hardware or drivers. Improperly connected or faulty display cables can cause distorted colors. 

Outdated or corrupted graphics drivers can also cause this problem, as they are unable to properly display images on your screen.

Occasionally, the display can be dominated by a green tint due to incorrect color settings. In more serious instances, hardware problems like a faulty GPU can be the root cause of the green screen issue.

How to Fix Laptop Green Screen

1. Check Cable Connection

First, inspect the cable connection between your laptop and its display. If the green screen issue persists, follow these steps to check and reinsert the display cable:

  • Remove the external battery and power cables.
  • Unscrew and remove the back panel.
  • Disconnect and reconnect the display cable.
  • Reconnect the internal batteries and reattach the back panel.
  • Power up the laptop to check if the issue is resolved.

If the problem persists, consider replacing the display panel by following the same steps but removing and replacing the panel.

2. Update or Reinstall Graphics Drivers

Faulty graphics drivers can cause a green screen. To update or reinstall your graphics drivers:

  • Restart your laptop and enter BIOS settings by pressing the BIOS key.
  • Enable Onboard Graphics or a similar setting.
  • Set the Primary Display to IGP or IGFX.
  • Boot into your operating system and log in.
  • Open Run by pressing Win + R and type devmgmt.msc.
  • Expand Display Adapters, right-click on your GPU, and select Update driver.
  • Choose Search automatically for drivers and follow the prompts.

3. Change Color Calibration

If your screen shows a green tint, recalibrate your display settings:

  • Open Run by pressing Win + R and type colorcpl.
  • Press Enter to open Color Management.
  • Go to the Advanced tab and click on Calibrate display.
  • Follow the on-screen instructions.
  • Ensure all sliders (Red, Green, and Blue) are set to the maximum value.
  • Complete the calibration process.

4. Repair or Replace GPU

If the above solutions don’t work, your GPU may be damaged. Given that a laptop’s GPU is not easily replaceable, it is advisable to seek help from a professional computer repair service. They can diagnose and fix the hardware issue effectively.


7. Cracked or Damages Screen

This is a generic issue, with quite an obvious cause. Either you mistakenly sat it or it mysteriously fell from where you put it. A laptop screen unlike a phone screen hardly breaks. However, it can crack, If you apply pressure on it, probably when it is inside the backpack. Irrespective of the causes, the best way to solve this is screen replacement. 

To replace your HP laptop screen would cost about $100 plus the price of your screen model. If your HP laptop is a touchscreen, it is very advisable to use a professional technician, this will make the after-repair service a stress-free one. This is because you might have issues with the touch if not properly fixed. TickTockTech is one of the tech repair companies in the US with professional technicians that fix any HP laptop screen issues. 


>>>> Laptop Screen Repair and Replacement in Canada and the US? Call TickTockTech in any of our 50 Locations<<<<


Take Away. 

HP laptop screen display issues can have blank screens, blue screens of death, dead pixels, glitching, flickering, green screens, and cracked or damaged screens. Problems can be caused by loose or damaged cables, malfunctioning display adapters, software, obsolete or corrupted drivers, hardware faults, and physical damage. 

However, checking and fixing connection issues, refreshing the screen, rolling back display drivers, performing a system restore, restarting Windows Explorer, uninstalling recent updates, updating or reinstalling graphics drivers, adjusting power settings, running display troubleshooters, and recalibrating color settings can fix many of these issues. For touchscreen computers, expert screen replacement is recommended for cracked or broken screens.