Living in the heart of Alberta’s capital city, Edmonton, has its perks. With a population of over one million people, this bustling metropolis is known for its natural beauty, rich history, and diverse culture. However, to fully enjoy everything Edmonton has to offer, you need a reliable internet connection.

Edmonton residents have plenty of ISP options that offer DSL, cable, and fiber optic internet services. Most activities require an internet connection, from entertainment to conversations with co-workers to gaming. In this article, we’ll explore the top home internet service providers in Edmonton, Alberta, and help you find the perfect provider that meets your needs and budget.

Criteria to Consider When Choosing a Home Internet Service Provider

But before we discuss the internet providers, let’s discuss the top factors to consider before making a choice. From here, you can determine what matters most to you so you can make the right choice.


While most internet service providers offer a variety of internet packages, not all of them may be available in your area. Fortunately, identifying the ISPs available in your area is relatively easy. A great way of searching is using a postcode finder to identify the ISP available in your region. This will help you to narrow down your search to the ISPs that service your specific location. It is essential to note that even if a provider offers high-speed internet, it may not be available in your area, so check for coverage before signing up for a package.

Network Speed

Internet speed is perhaps the most critical factor to consider when choosing a home internet service provider. No one wants to wait all day for a download to complete. Same thing for uploads, especially for content creators. Depending on your needs, you may require high-speed internet for online gaming, streaming, or remote work. Different providers offer different speed options, so it is essential to consider your internet usage and select a package that meets your needs.

Data Cap

Some internet service providers impose data limits on their users. This means that once you reach a certain amount of data usage, your internet speeds may slow down or incur additional charges. If you’re a heavy internet user or streamer, it is important to choose an internet service provider with no data caps or one with high data limits.

Customer Service

Experiencing internet issues is almost inevitable. When this happens, you need reliable and fast customer support. Consider choosing an internet service provider that offers excellent customer support through different channels such as phone, email, or live chat.


Finally, price is a significant consideration when selecting a home internet service provider. While it is tempting to choose the cheapest option, it is essential to balance cost with the other factors mentioned above. Consider the value of the services you’re getting and choose a provider that offers reasonable pricing with quality service.

Top Home Internet Service Providers in Edmonton, Alberta

Living in Edmonton means you have access to various home internet service providers. However, choosing the one that suits your needs can be tough. To help you make an informed decision, we’ve researched and compared top internet service providers in Edmonton.


TickTockTech is an independent internet service provider that has most of its operations in Canada. They offer a wide range of internet packages to meet the needs of Edmonton residents, with options available for DSL, cable, and fiber optic internet services. TickTockTech’s internet speeds range from 6 Mbps to 1 Gbps, with various packages available depending on your usage needs. They are notable for their impressive technical expertise. Their internet packages are competitively priced, with options available for every budget.


Telus is a popular choice among Edmonton residents who value fast and reliable internet speeds. They offer various packages for different needs, including high-speed internet, PureFibre, and mobile internet services. Their internet plans range from 15 Mbps to 1 Gbps, and they don’t impose data caps on most plans. With over 20 years of experience in the telecommunications industry, Telus has built a reputation for providing excellent customer service and state-of-the-art technology to its customers. They are known for their excellent customer service, with 24/7 support available through various channels.


Shaw is another well-known ISP that serves Edmonton and surrounding areas. They offer high-speed internet packages with speeds ranging from 75 Mbps to 1 Gbps, and most of their plans come with unlimited data. Shaw also provides their customers with free access to over 100,000 Wi-Fi hotspots across Canada. In addition, Shaw has a Shaw Go app that allows you to manage your account, pay bills, and troubleshoot issues easily. They have a reputation for their great customer service, with various support options available.


Rogers is a newer player in the Edmonton ISP scene, but they’ve quickly made a name for themselves. They offer high-speed internet packages with speeds ranging from 10 Mbps to 1 Gbps, with some plans having unlimited data. Rogers also offers a modem rental program and a Wi-Fi optimizer tool to ensure you get the best possible experience. Their customer service is available 24/7 through phone, chat, and email.


Xplornet is a reliable choice for those living in more rural areas around Edmonton, as they offer satellite internet services. Their internet plans range from 10 Mbps to 25 Mbps, with different data caps available. Xplornet’s customer service is known for being helpful and responsive, with various support options available.

Frequently Asked Questions on Good Home Internet Service Providers

What is the normal internet speed for a home?

The normal internet speed for a home can vary depending on the user’s needs and the internet service provider’s plans available in the area. In Edmonton, internet speeds offered by the major providers range from 15 Mbps to 1 Gbps.

How do I choose the right internet service provider for me in Edmonton?

To choose the right internet service provider for you in Edmonton, you should consider factors such as speed, data cap, availability in your area, customer service, and pricing.

What internet is fast enough for gaming?

The internet speed needed for gaming can vary depending on the game and platform you are playing on. However, in general, a speed of at least 15 Mbps is recommended for a smooth gaming experience.

Conclusion: Good Home Internet Service Providers in Edmonton

The importance of a reliable home internet service cannot be overstated. Luckily, if you live in Edmonton, you have plenty of options to choose from when it comes to home internet service providers. By considering the factors highlighted above, you can find the perfect ISP that meets your needs. There’s an ISP for every budget and lifestyle. While each provider has its pros and cons, it is important to choose the best home internet service that suits your needs and budget.