Tech & IT Support Victoria
Top Rated IT Support and Tech Services in Victoria BC. Proven, and Computer Specialists Trusted by over 25,000 Customers!
▷ Same Day ServiceRequest Estimate
▷ Free Onsite Estimate
▷ Discount Pricing Structure
▷ Money Back Guarantee
Celebrating 28 years in Victoria
Call today (250) 663-2583
IT Support and Computer Technicians are standing by!
In-Home & Remote Tech Support Services by IT Specialists.
Home based or company tech appliances that needs maintenance, repair, and management. These are heavy appliances you have to haul downtown to a repair shop because we’ll come right to you as soon as you give us a call.
We can send you a TickTock technician in no time and no extra charges for your Tech & IT Solutions and Support anywhere in Victoria BC. Our technicians will diagnose, estimate and get your gadget repaired. We offer Tech services ranging from computer repair, Laptop PC, Game Console, Network Design and Integration, New computer setup, Hardware & Software upgrades, Security installation, gaming/tech workspace setup etc.. If you’re our customer, we also provide you remote support on fixing a minor problem with your tech devices.
Not only do we repair/manage /setup your tech gadgets but also we’ll show you how to get through some minor issues on your own next time. We provide service across all locations in Canada and the US and our technicians are well professionally versed in self-discipline, problem-solving skills, attention to detail, great communication skills, and a passion for technology which our customers confirmed.
Celebrating 28 years in Victoria
Call today (250) 663-2583
Technicians are standing by!
Trusted, Verified, Local Business
We’ve been in Victoria for over 28 years! Our technicians and IT specialists are all local residents. They work in the field, meaning they’ll come right to your home or office tech support anywhere you are in Victoria, BC. Our love for the community drives us to provide top of the line customers service in and around Victoria including:
|Victoria||Esquimalt | Saanich | Oak Bay | Langford | Cordova Bay | View Royal | Victoria West | James Bay | Oaklands | Fernwood | Rockland | Fairfield | Arbutus | Lake Hill | Ten Mile Point | Gordon Head | Marigold | Colwood | Gorge-Tillicum Area|
Unparalleled Customer Satisfaction
TickTockTech customers have enjoyed unparalleled customer satisfaction for over twenty eight years. Thanks to our technician’s outstanding personalized solutions, discount pricing structure and money back guarantee, our customers have given us a 99.98 customer satisfaction rating with over 4700 positive comments about our service!
Personalized for Individual Needs
TickTockTech believes that our solutions should be personalized to fit the individual needs of the user. Our personalized needs analysis will leave you with a comprehensive solutions designed around your specific needs. We do not employ the “band-aid” approach. We will find the root problem and build your solution based on the problem, your system, and your situation.
Latest Hardware & Software
TickTockTech knows that by employing the latest in hardware and software technology, learning curves and system crashes can be virtually eliminated. We specialize in industry standard software applications and hardware solutions. No pirated software here. We’ll help you ensure you’re using quality, licensed software so there are no surprises in the future.
Increase Profit & Productivity
TickTockTech assists its customers to increase their profits and productivity by making their systems work more efficiently. We’ll help you design your infrastructure so that your WIFI reaches everwhere you need. Our solutions will ensure you’re taking advantage of every Megabit of bandwidth you’re paying those ISPs for. There is no use paying for something that is being limited by your own equipment!
Flexible discount pricing structure
Charges by the quarter hour
Minimum quarter hour charge
No travel charges
Money back guarantee
Does not employ the band aid approach
Same day service
No extra charge same day service
Available evenings and weekends
Needs analysis Included
Certified and experienced technicians
Customer assigned to one technician
You’re given technician’s cell number
Customer encouraged to call technician direct
Preset rates with no flexibility
Charges by the hour
Minimum two hour charge
Charges for travel
No money back guarantee
Employs the band aid approach
Two to three day service
Charges extra for same day service
You Pay extra for evenings and weekends
Charges additional for needs analysis
Non-certified and inexperienced technicians
Sent the first available technician
Not given technician’s cell number
Must call office to speak with technician
TickTockTech rises above its competitors by offering a superior tech support service
Frequently Asked Questions
What is Tech Support?
Tech Support can range from physical components (hardware repair) to programs and applications (software repair) or to connections to accessories or the internet (network repair). A single repair may focus on a single system or a combination of all three systems. Most hardware repairs consist of replacing a component with a compatible component. Most software repairs will range from bloatware removal to virus/malware removal, to operating system repairs. Most network repairs will include accessory connectivity via wired or wireless, switch/router repair, and ISP compatibility.
Is My Computer Compatible?
- Presently there are tens of thousands of computer Software Programs and Hardware Components (SPHC) on the market. Because many of the SPHC don’t undergo adequate testing against the thousands of existing SPHC, computers often experience unexpected “problems” including software crashes and hardware conflicts.
- TickTockTech’s money back guarantee reads as follows > “If for any reason you are not completely satisfied with TickTockTech, cancel within the first half hour of the scheduled service and do not pay. Period.” TickTockTech offers the guarantee because:
- Many computer repair problems cannot be quickly diagnosed.
- Computers never operate 100% according to the SPHC manufacturers’ specifications (see paragraph “A” above).
The guarantee provides TickTockTech’s customers with a “way out” if expectations cannot be met.
- TickTockTech can alleviate but not always eliminate your computer repair problems. TickTockTech cannot guarantee your system will operate 100% according to the SPHC manufacturers’ specifications (see paragraph “A” above) but can guarantee that your system will operate to its fullest potential.
How much does it cost to Repair a Computer?
Repairing Computers may consist of a single component of the system or may include multiple components and even multiple systems. The labor time for an on-site or in-home computer repair can range from 15 minutes to a few hours. On average a straight forward single system repair will take between 30-60 minutes. Larger and multi-system repairs may require additional hours and may even require depot/workbench repair.
TickTock Tech Support in Victoria
What clients in Victoria are saying:
Tech Support in Victoria with Everyday English
TickTockTech technicians speak everyday English; NOT GeekSpeak. Your TickTockTech technician will explain to you in everyday English how your computer “broke,” what needs to be done to “fix” it and what can be done so it won’t “break” again. By being in the “know,” you’ll enjoy complete control of the entire repair process from beginning to end.